Get in Touch With Us

This page explains how to contact the Crypto Casinos editorial team at sanpedrocity.org, what we can help with, and what we can't. We are an independent comparison site. We research and review crypto casinos, but we don't run any of them. We also can't see or change anyone's casino account.

Age and responsible gambling: You must be 18 or older, or 21 or older where the site or your state sets that minimum, to use gambling sites. If gambling is causing you harm, call the National Problem Gambling Helpline at 1-800-GAMBLER. Offshore crypto casinos may not offer the same player protections or self-exclusion tools as state-regulated operators.

How to reach the editorial team

Use the contact form or the editorial email address shown in the site footer or on the page where you found this link. We don't publish a phone line, and we don't offer live chat. Written messages let us check facts before we reply.

A few details make your message easier to answer:

1. The page address or the name of the casino you are writing about.
2. What you want us to look at: a fact, a rating, a bonus term, or something else.
3. Any source you have, such as a screenshot of the casino's own terms and the date you saw them.

We can't promise a reply time. We read every message, and we will tell you if we can't help.

What we can help with

• Corrections. Bonus terms, wagering requirements, supported coins, withdrawal limits and licensing details change often. Our facts were last checked on Oct 1, 2026. If something looks out of date, tell us and we will review it.
• Questions about our reviews. If you want to know why a site is ranked where it is, ask. Rankings reflect editorial assessment of factors such as coin support, games, bonuses, payout speed, licensing and privacy. Commercial relationships don't decide them.
• Suggestions. Tell us what you would like compared, such as a coin, a game type or a privacy question.
• Business or media enquiries. Introduce yourself and what you propose. Any partnership does not buy a higher ranking.

What we can't help with

Because we don't operate any casino, we can't resolve account problems. That covers the casinos on our lists, including BetPanda, CoinCasino and Cryptorino.

• Withdrawals, deposits and bonuses. Contact the casino's own support. Keep your transaction ID (TXID) and screenshots of the terms that applied when you claimed.
• Recovering lost crypto. Blockchain transactions are generally irreversible. We can't trace or return coins sent to a wrong address or lost in a dispute.
• Legal or tax advice. We can only offer general information. Offshore crypto casinos sit in a legal grey area for US players, and rules differ by state. Gambling winnings and crypto gains may be taxable. Consult a qualified attorney or tax professional about your situation.
• Getting around restrictions. We won't advise on false details, geoblock workarounds, or ways to avoid identity, anti-money-laundering or sanctions checks.

Reporting a problem with a casino we cover

If you had a serious issue with a site we list, such as unpaid withdrawals or misleading terms, we want to know. Send us what you have: dates, amounts, coin and network used, and any messages from the casino. We treat these as leads to check, not as proven facts, and we can't publish unverified claims. We may re-review a listing if the evidence supports it.

Disclosure and how we work

Crypto Casinos may earn commission if you click through to a casino and sign up. Commission does not buy position. Our reviews rely on researched and verified information, and we don't claim to have deposited or played at any site. For background on a related topic, see our guide to non GamStop casinos, though note that page deals with a different market.

Need support rather than a reply from us?

If gambling has stopped being fun, step away and talk to someone. Call 1-800-GAMBLER to reach the National Problem Gambling Helpline. Only gamble with money you can afford to lose, and remember that crypto price swings can add to your losses. Self-exclusion and deposit limits are worth setting up, but offshore sites may not provide them, so check before you play.

Thanks for reading. If we got something wrong, tell us and we will look into it.